Thank you for contacting Air Canada. To process your cancellation, please complete this form, at least two hours in advance of your flight. Please ensure all of your information on the form is correct in order to avoid any delays. Once you submit the form, there is no need to call us and check the status, as we will process your request as soon as possible.
Once your cancellation is successfully processed, you will keep the remaining value of your ticket for future travel. The value will be valid for travel to be rebooked and completed within 24 months of your flight cancellation date. If you purchased a non-refundable fare, please note that you are not eligible for a refund.
Please ensure that you hold on to your ticket number (starting with 014), which can be found in your original booking itinerary. When you are ready to travel with us again, simply contact Air Canada with your ticket number, to book your future flight. Remember, future travel must be rebooked and completed within 24 months from the date your flight was cancelled.
- If your original travel dates were between March 1, 2019 and February 29, 2020, both the change fee and fare difference will apply.
- If your original travel dates are between March 1, 2020 and May 7, 2020, the change fee will be waived, but the fare difference will apply.
Also, when rebooking a new flight, any fare difference will apply if the new flight is more expensive. If you have purchased a non-refundable fare, and the new flight is less expensive, the fare difference is non-refundable.
Just submit one flight for your journey and we’ll cancel all flights associated with this booking.
Thank you for choosing to fly with us. We look forward to welcoming you on board again soon.