Contact Us
Toggle navigation
Let Us Know
English
English
Español
Français
Sign in
Home
Temporary Flight Suspension Refund Application Form
Temporary Flight Suspension Refund Application Form
Fields marked with * are required.
Reservation
Ticket type
If you booked with a travel agent, please contact them directly with your refund request.
Air Canada
Aeroplan
Passenger Information
Title
Mr.
Mrs.
Ms.
M.
Mme
Mlle
Sr.
Sra.
Srta.
X
Honourable
L'honorable
Honorable
Dr.
Dr
Dr.
Master
Miss
Captain
Father
Père
Pastor
Pasteur
Révérend
Professor
Rabbi
Sister
Soeur
Mademoiselle
Dr.
Højtærede
Fr.
Fru
Hr.
Frøken
Mester
First Name
Last Name
Primary Phone No.
Alternate Phone No.
Email Address
Confirm Email Address
Frequent Flyer Number
Aeroplan or Star Alliance Status
Aeroplan SuperElite
Aeroplan 75K
Aeroplan 50K
Aeroplan 35K
(Altitude 35K)
Aeroplan 25K
Aeroplan Basic
Star Alliance Gold
Star Alliance Silver
Star Alliance (Non-Altitude)
(VIP)
(Super Elite)
(Elite)
(Prestige)
(VIP Red Card)
(Altitude Super Elite 100K MM)
(Altitude Elite 75K MM)
(Altitude Elite 50K MM)
(Million Mile)
Flight Information
Carrier
Air Canada
Air Canada Rouge
Air Canada Express
Other
Flight Number
Flight Date
Departure Airport
Clear lookup field
Launch lookup modal
×
Close
Lookup records
We're sorry, an error has occurred.
There are no records to display.
You don't have permissions to view these records.
Error completing request.
Loading...
×
Close
Error
We're sorry, an error has occurred.
Arrival Airport
Clear lookup field
Launch lookup modal
×
Close
Lookup records
We're sorry, an error has occurred.
There are no records to display.
You don't have permissions to view these records.
Error completing request.
Loading...
×
Close
Error
We're sorry, an error has occurred.
Booking Reference
Ticket Number (first 13 digits)
Subject
snippets["PublicScript/general.disclaimer"]
snippets["PublicScript/general.disclaimer"]
No
snippets["PublicScript/general.disclaimer"]
Yes
Topic
Complaint
Flight Pass Product
Baggage Issues
Class of Service Change
Request Insurance Letter
Modify my Reservation
Refund Request
Air Canada Gift Card
Compliment
Flight Disruption (CLAIM ONLY)
Entertainment System Claim
Customer Relations Appreciation
Service Plus
Flight Disruption Promotion Code
Internal
Denied Boarding Claim (from Airport)
(Track My Bag)
Sub Topic
Receipt Request (Complaint)
Explanation of Charge (Complaint)
Issue with a flight (Request Insurance Letter)
Baggage (Request Insurance Letter)
Service from the Call Centre
Service at the airport (Compliment)
Service Onboard
Aeroplan
Ticket fares and conditions
Official Languages
Flight delay or cancellation (General Request)
Lost and Found Articles
Service at the airport (Complaint)
On Board the Airplane
Call Center
Flight Pass Product [Legacy]
AC Website / Mobile App
Baggage Complaint
From Signature Class
From Business Class
From Premium Economy
Child seating under 14 years old (Complaint)
Other
Expiring Soon (Flight Pass)
Refund of Fee (Flight Pass)
Return Flight Pass Credit (Flight Pass)
Extension (Flight Pass)
Owner Name Change (Flight Pass)
Baggage (Baggage Issues)
Mobility Aid (Baggage Issues)
Stroller / Car Seat (Baggage Issues)
Musical Instrument (Baggage Issues)
Sport Equipment (Baggage Issues)
Baggage Allowances (Baggage Issues)
Baggage Fee Refunds (Baggage Issues)
Other/Pilferage (Baggage Issues)
Unused Ticket (Refund Request)
Refund of a Fee (Refund Request)
DENMARK Claim
Scanned Document (Internal)
Issue
Receipt or copy of your booking (Receipt Request)
Invoice with ticket cost breakdown (Receipt Request)
Proof of travel (Receipt Request)
Paid upgrade fee (Receipt Request)
Change fee (Receipt Request)
Paid seat fee (Receipt Request)
Baggage fee (Receipt Request)
An online statement pending amount (Explanation of Charge)
On my credit card statement (Explanation of Charge)
Flight Delay or Cancellation
Check-in
Departure/Arrival gate
Maple Leaf Lounge
Long wait for baggage
Food and Drink Issues
Amenities
Service (Inflight)
Entertainment system
Personal property damage
Seat fee refund
Service (Call Center)
Long Wait
Medical Assistance Desk
Expiring Soon (Flight Pass) [OBSOLETE]
Booking issue
Design/layout
Web Check-in
Unsubscribe to emails
Prices
Delayed [Missing Bag]
Submit Expenses [Provisional Expenses]
Damaged [Damaged Bag]
Mobility Aid
Stroller/Car Seat/Special Item
Baggage Allowance
Other/Pilferage
Air Canada Signature Suite
to Premium Economy
to Economy
Other
Under the age of 5 (Child seating)
Between 5 and 11 (Child seating)
Age 12 or 13 (Child seating)
Unused Ticket (Refund Request>Refund of a Fee)
Baggage Fee Refund (Refund Request>Refund of a Fee)
Preferred Seat Fee (Refund Request>Refund of a Fee)
Maple Leaf Lounge Fee (Refund Request>Refund of a Fee)
Last Minute Upgrade Fee (Refund Request>Refund of a Fee)
Paid Onboard Meal (Refund Request>Refund of a Fee)
Wifi (Refund Request>Refund of a Fee)
Duty Free (Refund Request>Refund of a Fee)
Other Fee (Refund Request>Refund of a Fee)
Language
Dansk (Danish)
Deutsch (German)
English
Español (Spanish)
Français (French)
Italiano (Italian)