Refund Request · Air Canada Customer Care

Due to the Government of Canada’s Advisory to avoid non-essential travel to the People’s Republic of China as well as reduced market demand for travel to Hong Kong, some customers with tickets for travel to/from/via the People’s Republic of China or Hong Kong may be eligible for a refund. More information available here.

To request a refund, please complete the form below.

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Reservation

Ticket type

If you booked with a travel agent, please contact them directly with your refund request.

Passenger Information

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Flight Information

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